https://helpforum.sky.com/t5/Broadband/No-internet-WiFi/m-p/5329735#M582112 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4740418">@Ia5</a>&nbsp;</P> <P>You are talking to other customers on here.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 28 Jul 2026 12:57:55 GMT caesarome 2026-07-28T12:57:55Z https://helpforum.sky.com/t5/Broadband/No-internet-WiFi/m-p/5329223#M582111 <P><FONT size="1 2 3 4 5 6 7" color="#999999">[removed]</FONT></P> <P>paying for a service but not getting any. Appreciate things happen but trying to sort things online and keep getting bounced back. C'mon and sort this shower out and perhaps a gesture of good will to rectify 2 wasted hours of my life</P> <P>&nbsp;</P> <P><FONT size="1 2 3 4 5 6 7" color="#999999">Moderator Actions: Removed inappropriate comment</FONT></P> Tue, 28 Jul 2026 12:55:09 GMT https://helpforum.sky.com/t5/Broadband/No-internet-WiFi/m-p/5329223#M582111 Ia5 2026-07-28T12:55:09Z https://helpforum.sky.com/t5/Broadband/No-internet-WiFi/m-p/5329735#M582112 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4740418">@Ia5</a>&nbsp;</P> <P>You are talking to other customers on here.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 28 Jul 2026 12:57:55 GMT https://helpforum.sky.com/t5/Broadband/No-internet-WiFi/m-p/5329735#M582112 caesarome 2026-07-28T12:57:55Z