https://helpforum.sky.com/t5/Broadband/Gaming-VPN-Tunnel-error/m-p/5329402#M581976 <P>Hi, I have recently upgraded to the full fibre package and was automatically migrated to a shared MAP-T profile when I plugged in the new Sky Max Hub. This carrier-level address sharing is completely dropping my ExitLag multi-route tunnels to Asia gaming servers, triggering persistent server timeout errors. Turning the software off fixes the connection, proving that the MAP-T port restrictions are blocking the traffic. Could a forum moderator please escalate my account to the Tier-3 network team so they can manually apply a 'No MAP-T' profile to my line and restore my dedicated IPv4 path? Thank you.</P> Tue, 28 Jul 2026 00:52:32 GMT Norman32 2026-07-28T00:52:32Z https://helpforum.sky.com/t5/Broadband/Gaming-VPN-Tunnel-error/m-p/5329402#M581976 <P>Hi, I have recently upgraded to the full fibre package and was automatically migrated to a shared MAP-T profile when I plugged in the new Sky Max Hub. This carrier-level address sharing is completely dropping my ExitLag multi-route tunnels to Asia gaming servers, triggering persistent server timeout errors. Turning the software off fixes the connection, proving that the MAP-T port restrictions are blocking the traffic. Could a forum moderator please escalate my account to the Tier-3 network team so they can manually apply a 'No MAP-T' profile to my line and restore my dedicated IPv4 path? Thank you.</P> Tue, 28 Jul 2026 00:52:32 GMT https://helpforum.sky.com/t5/Broadband/Gaming-VPN-Tunnel-error/m-p/5329402#M581976 Norman32 2026-07-28T00:52:32Z https://helpforum.sky.com/t5/Broadband/Gaming-VPN-Tunnel-error/m-p/5329429#M581989 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4740602">@Norman32</a>&nbsp;firdtly try turning the default 8:1 IP4 address sgare to 1:1 by enabling UPnP which solves most issues see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://helpforum.sky.com/t5/Broadband/New-Customer-VPN-issues/m-p/4754755#M422926" target="_blank">UPnP set up</A></P> <P>&nbsp;</P> <P>If that fails post again and a forum superuser can escalate your post as Sky only fully turn off MAP-T in rare cases.</P> Tue, 28 Jul 2026 05:14:27 GMT https://helpforum.sky.com/t5/Broadband/Gaming-VPN-Tunnel-error/m-p/5329429#M581989 Chrisee 2026-07-28T05:14:27Z