https://helpforum.sky.com/t5/Broadband/Wfi-conetion-issue/m-p/5329291#M581940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4273472">@Glenridding2018</a>&nbsp;</P> <P><SPAN>Try this line test:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 27 Jul 2026 19:29:34 GMT caesarome 2026-07-27T19:29:34Z https://helpforum.sky.com/t5/Broadband/Wfi-conetion-issue/m-p/5329268#M581929 Hi there are wif is not working there is only 2 lights on insted of the 3 green lights i have tryed turning it on and nothing Mon, 27 Jul 2026 19:10:21 GMT https://helpforum.sky.com/t5/Broadband/Wfi-conetion-issue/m-p/5329268#M581929 Glenridding2018 2026-07-27T19:10:21Z https://helpforum.sky.com/t5/Broadband/Wfi-conetion-issue/m-p/5329291#M581940 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4273472">@Glenridding2018</a>&nbsp;</P> <P><SPAN>Try this line test:</SPAN></P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 27 Jul 2026 19:29:34 GMT https://helpforum.sky.com/t5/Broadband/Wfi-conetion-issue/m-p/5329291#M581940 caesarome 2026-07-27T19:29:34Z