https://helpforum.sky.com/t5/Broadband/Hub-staying-on-Orange/m-p/5329276#M581933 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4740480">@Siobohn</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 27 Jul 2026 19:22:37 GMT GD1 2026-07-27T19:22:37Z https://helpforum.sky.com/t5/Broadband/Hub-staying-on-Orange/m-p/5329273#M581932 <P>I've checked local area and there's no problems.</P><P>ive unplugged hub twice, waited 30 mins each time.</P><P>but its still orange lights.&nbsp;<BR />please help x</P> Mon, 27 Jul 2026 19:20:58 GMT https://helpforum.sky.com/t5/Broadband/Hub-staying-on-Orange/m-p/5329273#M581932 Siobohn 2026-07-27T19:20:58Z https://helpforum.sky.com/t5/Broadband/Hub-staying-on-Orange/m-p/5329276#M581933 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4740480">@Siobohn</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 27 Jul 2026 19:22:37 GMT https://helpforum.sky.com/t5/Broadband/Hub-staying-on-Orange/m-p/5329276#M581933 GD1 2026-07-27T19:22:37Z