topic Re: No internet in Broadband https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5329195#M581909 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4740392">@Jennie33</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR /></P> Mon, 27 Jul 2026 18:09:25 GMT GD1 2026-07-27T18:09:25Z No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5329190#M581907 <P>Have rebooted multiple times but while our open reach device looks good the internet light on our hub is not lit and no devices can connect. This has been the case since about 5:45</P> Mon, 27 Jul 2026 18:00:31 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5329190#M581907 Jennie33 2026-07-27T18:00:31Z Re: No internet https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5329195#M581909 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4740392">@Jennie33</a>&nbsp;&nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.<BR /><BR /></P> Mon, 27 Jul 2026 18:09:25 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5329195#M581909 GD1 2026-07-27T18:09:25Z