https://helpforum.sky.com/t5/Broadband/New-Fibre-Cable-WiFi-problem/m-p/5328722#M581785 Since the installation of a new fibre cable Internet in my house the wife has been very erratic. The old router box was not changed, could this be the reason? Mon, 27 Jul 2026 09:36:01 GMT Sannibash1010 2026-07-27T09:36:01Z https://helpforum.sky.com/t5/Broadband/New-Fibre-Cable-WiFi-problem/m-p/5328722#M581785 Since the installation of a new fibre cable Internet in my house the wife has been very erratic. The old router box was not changed, could this be the reason? Mon, 27 Jul 2026 09:36:01 GMT https://helpforum.sky.com/t5/Broadband/New-Fibre-Cable-WiFi-problem/m-p/5328722#M581785 Sannibash1010 2026-07-27T09:36:01Z https://helpforum.sky.com/t5/Broadband/New-Fibre-Cable-WiFi-problem/m-p/5328950#M581837 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4739912">@Sannibash1010</a>&nbsp;unlikely yo be the hub itself but was it moved when the new connection was installed? If so you may need to get an extender. Sky can supply extenders as part of their WiFi Max package which will comecwith a white Sky hub.</P> Mon, 27 Jul 2026 14:01:45 GMT https://helpforum.sky.com/t5/Broadband/New-Fibre-Cable-WiFi-problem/m-p/5328950#M581837 Chrisee 2026-07-27T14:01:45Z