https://helpforum.sky.com/t5/Broadband/Wifi-problems/m-p/5328479#M581725 <P>My WiFi is not working this is ridiculous due to the price I have to pay for this service to not work!</P> Sun, 26 Jul 2026 20:15:05 GMT Laura-Murphy 2026-07-26T20:15:05Z https://helpforum.sky.com/t5/Broadband/Wifi-problems/m-p/5328479#M581725 <P>My WiFi is not working this is ridiculous due to the price I have to pay for this service to not work!</P> Sun, 26 Jul 2026 20:15:05 GMT https://helpforum.sky.com/t5/Broadband/Wifi-problems/m-p/5328479#M581725 Laura-Murphy 2026-07-26T20:15:05Z https://helpforum.sky.com/t5/Broadband/Wifi-problems/m-p/5328507#M581731 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4608383">@Laura-Murphy</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 26 Jul 2026 21:15:31 GMT https://helpforum.sky.com/t5/Broadband/Wifi-problems/m-p/5328507#M581731 caesarome 2026-07-26T21:15:31Z