topic Re: WiFi dropping in Broadband

WiFi dropping

Katy_12 — Sat, 25 Jul 2026 21:39:17 GMT

WiFi keeps dropping off my phone and TVs ect Been happening for about 2 weeks it works fine one minute then it disconnect from the devices and then comes back on 5mins later can watch TV without it being disconnected or lagging have run tests on the app and it's been saying good but it ain't getting full reach in certain rooms and certain times it's hitting off

Re: WiFi dropping

Mrs-c — Sat, 25 Jul 2026 21:53:28 GMT

I have been having the same issue for months! Have you found a solution?

Re: WiFi dropping

Katy_12 — Sun, 26 Jul 2026 11:21:00 GMT

No not yet , I've tried everything so far and nothing seems to be working I'm not sure if there is an issue on my end or if it's an issue on their end I've had to disconnect some of my devices to check if it's too much connected and it still keeps dropping, I'm going to be making a phonecall Monday morning to try get the issue resolved If it doesn't then will be thinking about different providers

Re: WiFi dropping

Nic98 — Sun, 26 Jul 2026 12:14:50 GMT

Exactly the same issue since I started with Sky broadband 2 months ago. Thinking of going back to BT as never had an issue then.

Re: WiFi dropping

Katy_12 — Sun, 26 Jul 2026 13:56:21 GMT

Bt was good when I was with them I had only changed because sky offered a better price for a better deal but seems to be worse than the package I had with BT Heard that oggie is the best one so far and are quick to notify you of any internet issues