https://helpforum.sky.com/t5/Broadband/Internet-black-out-spots/m-p/5328149#M581644 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4739396">@Rushi1</a>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Sun, 26 Jul 2026 12:54:14 GMT caesarome 2026-07-26T12:54:14Z https://helpforum.sky.com/t5/Broadband/Internet-black-out-spots/m-p/5328139#M581641 <P>I have sky max and still have black spots in my bedrooms&nbsp;</P> Sun, 26 Jul 2026 12:40:08 GMT https://helpforum.sky.com/t5/Broadband/Internet-black-out-spots/m-p/5328139#M581641 Rushi1 2026-07-26T12:40:08Z https://helpforum.sky.com/t5/Broadband/Internet-black-out-spots/m-p/5328149#M581644 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4739396">@Rushi1</a>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Sun, 26 Jul 2026 12:54:14 GMT https://helpforum.sky.com/t5/Broadband/Internet-black-out-spots/m-p/5328149#M581644 caesarome 2026-07-26T12:54:14Z