https://helpforum.sky.com/t5/Broadband/Broadband-service/m-p/5327870#M581542 <P>Hi,</P><P>since I changed the hub the signal is very poor.&nbsp;<BR />I'd like to check what is happening and whether this can be resolved soon.</P><P>Thanks.</P> Sat, 25 Jul 2026 21:25:37 GMT TatiIs 2026-07-25T21:25:37Z https://helpforum.sky.com/t5/Broadband/Broadband-service/m-p/5327870#M581542 <P>Hi,</P><P>since I changed the hub the signal is very poor.&nbsp;<BR />I'd like to check what is happening and whether this can be resolved soon.</P><P>Thanks.</P> Sat, 25 Jul 2026 21:25:37 GMT https://helpforum.sky.com/t5/Broadband/Broadband-service/m-p/5327870#M581542 TatiIs 2026-07-25T21:25:37Z https://helpforum.sky.com/t5/Broadband/Broadband-service/m-p/5327873#M581543 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4739159">@TatiIs</a>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Sat, 25 Jul 2026 21:33:53 GMT https://helpforum.sky.com/t5/Broadband/Broadband-service/m-p/5327873#M581543 caesarome 2026-07-25T21:33:53Z