topic Sky max hub issues with Android phones only in Broadband

Sky max hub issues with Android phones only

Bunting123 — Sat, 25 Jul 2026 16:47:58 GMT

Having issues where chat gtp is stuck on sending for ages as well as facebook/youtube comment sections taking ages to load. Also youtube casting from phone to xbox/monitor unlinks instantly whenever I click another video. My partners iphone works instantly at all these tasks. 2 android phones in house having exact same issues. Tried every setting possible to no avail. Maybe its an issue on sky's MAP-T 8:1 rather than giving me my own IP adress 1:1? Any help appreciated thankyou.

Re: Sky max hub issues with Android phones only

Cardel — Sun, 26 Jul 2026 09:14:58 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141