https://helpforum.sky.com/t5/Broadband/Slow-speed/m-p/5327623#M581459 Only been with Sky 3 days and it's not going well. Full fibre with min speed of 600. Speed to hub is fine but puck upstairs shows bad connection and speed on phone is so bad it's not opening apps. I know it can take time to settle but in the meantime certain things are unusable. Any tips? Sat, 25 Jul 2026 13:38:00 GMT Lynseylashes84 2026-07-25T13:38:00Z https://helpforum.sky.com/t5/Broadband/Slow-speed/m-p/5327623#M581459 Only been with Sky 3 days and it's not going well. Full fibre with min speed of 600. Speed to hub is fine but puck upstairs shows bad connection and speed on phone is so bad it's not opening apps. I know it can take time to settle but in the meantime certain things are unusable. Any tips? Sat, 25 Jul 2026 13:38:00 GMT https://helpforum.sky.com/t5/Broadband/Slow-speed/m-p/5327623#M581459 Lynseylashes84 2026-07-25T13:38:00Z https://helpforum.sky.com/t5/Broadband/Slow-speed/m-p/5328002#M581600 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sun, 26 Jul 2026 09:05:21 GMT https://helpforum.sky.com/t5/Broadband/Slow-speed/m-p/5328002#M581600 Cardel 2026-07-26T09:05:21Z