Wifi not working

Lenutapadure — Sat, 25 Jul 2026 13:03:19 GMT

Wifi has never worked well since in joined sky almost a month ago. Connection drops constantly and it barely (if at all) works upstairs or in other rooms.

Re: Wifi not working

Me134 — Sat, 25 Jul 2026 13:05:22 GMT

@Lenutapadure wrote:
Wifi has never worked well since in joined sky almost a month ago. Connection drops constantly and it barely (if at all) works upstairs or in other rooms.

Firstly, unplug the hub for 10 minutes and then reboot, hopefully a channel rescan will find a less congested wifi channel.

Have a look at the following to see if they can resolve your problem easily if no success with the above, you can also use the MySky app. If not you may need to consider either the Sky WiFi Max add-on package or perhaps purchasing a 3rd party mesh system (which remains yours regardless of ISP used and would be my own personal choice).

To check on local outages.
https://www.sky.com/servicechecker

To run the local checker.
https://www.sky.com/help/articles/broadband-diagnostic-start (do run all tests)

Helpful articles that explain the basics.
https://www.sky.com/help/articles/broadband-speeds-explained
https://www.sky.com/help/articles/broadband-tips-when-working-from-home

Link for Sky WiFi Max
https://www.sky.com/broadband/wifi-max

topic Wifi not working in Broadband

Wifi not working

Re: Wifi not working