topic Re: TV no internet connection in Broadband

TV no internet connection

Ponty — Fri, 24 Jul 2026 17:35:39 GMT

After resetting my router on advice from Sky, my Samsung TV has no internet connection. I've turned off Sky Q Box and restarted, but still no internet connection

Re: TV no internet connection

Jessdx — Fri, 24 Jul 2026 17:41:21 GMT

I am having the same issue currently. My internet just keeps dropping and my router keeps going red.

Re: TV no internet connection

Ponty — Fri, 24 Jul 2026 17:49:50 GMT

I have just reset the internet connection from the Sky Settings menu, and it now seems to be back to normal

Re: TV no internet connection

Jessdx — Fri, 24 Jul 2026 17:52:32 GMT

Mine just keeps turning red and going off and then coming back on a few minutes later. It's only happened today. Sky service checker says no problems in my area 🤔

Re: TV no internet connection

Clarker5 — Mon, 10 Aug 2026 15:37:15 GMT

Can I have an engineer out to see what's happening my sky box is working fine just not connecting to the internet