topic Re: Issue with Wifi in Broadband https://helpforum.sky.com/t5/Broadband/Issue-with-Wifi/m-p/5326265#M580977 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4737580">@Ferakh</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 23 Jul 2026 15:17:58 GMT caesarome 2026-07-23T15:17:58Z Issue with Wifi https://helpforum.sky.com/t5/Broadband/Issue-with-Wifi/m-p/5326177#M580959 <P>No WiFi tested it and it says all working fine but box has red light saying faulty</P> Thu, 23 Jul 2026 13:54:32 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-Wifi/m-p/5326177#M580959 Ferakh 2026-07-23T13:54:32Z Re: Issue with Wifi https://helpforum.sky.com/t5/Broadband/Issue-with-Wifi/m-p/5326265#M580977 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4737580">@Ferakh</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 23 Jul 2026 15:17:58 GMT https://helpforum.sky.com/t5/Broadband/Issue-with-Wifi/m-p/5326265#M580977 caesarome 2026-07-23T15:17:58Z