topic Re: Internet in Broadband https://helpforum.sky.com/t5/Broadband/Internet/m-p/5325027#M580401 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4736509">@Lisajane09</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><STRONG>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</STRONG></P> Wed, 22 Jul 2026 10:55:18 GMT GD1 2026-07-22T10:55:18Z Internet https://helpforum.sky.com/t5/Broadband/Internet/m-p/5325021#M580395 I have no Internet connection at all which is stopping me from watching my tv which is a sky tv <span class="lia-unicode-emoji" title=":thinking_face:">🤔</span> Wed, 22 Jul 2026 10:52:03 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5325021#M580395 Lisajane09 2026-07-22T10:52:03Z Re: Internet https://helpforum.sky.com/t5/Broadband/Internet/m-p/5325027#M580401 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4736509">@Lisajane09</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><STRONG>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</STRONG></P> Wed, 22 Jul 2026 10:55:18 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5325027#M580401 GD1 2026-07-22T10:55:18Z