https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5324988#M580366 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4736474">@Kell9999</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><STRONG>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</STRONG></P> Wed, 22 Jul 2026 10:48:31 GMT GD1 2026-07-22T10:48:31Z https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5324981#M580359 I am without broadband computer dose not connect and it has wired conction Wed, 22 Jul 2026 10:46:07 GMT https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5324981#M580359 Kell9999 2026-07-22T10:46:07Z https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5324988#M580366 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4736474">@Kell9999</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><STRONG>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</STRONG></P> Wed, 22 Jul 2026 10:48:31 GMT https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5324988#M580366 GD1 2026-07-22T10:48:31Z https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5324995#M580372 <P>Same - sky is telling me all is well and I have tried the fixes (one does not work as it is telling to put a cable into a purple port and it is a different connection so I can't!) and still no broadband and no need to work.</P> Wed, 22 Jul 2026 10:49:20 GMT https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5324995#M580372 Beancounter 2026-07-22T10:49:20Z https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5325025#M580399 Checked all and they all say fine but it is not the hub has a slow green pulsing light on Wed, 22 Jul 2026 10:55:07 GMT https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5325025#M580399 Kell9999 2026-07-22T10:55:07Z