topic Re: WiFi lost connection in Broadband https://helpforum.sky.com/t5/Broadband/WiFi-lost-connection/m-p/5324880#M580265 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4586822">@Kimwyman</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><STRONG>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</STRONG></P> Wed, 22 Jul 2026 10:27:37 GMT GD1 2026-07-22T10:27:37Z WiFi lost connection https://helpforum.sky.com/t5/Broadband/WiFi-lost-connection/m-p/5324876#M580261 Connection has been lost on all devices in my home Wed, 22 Jul 2026 10:25:24 GMT https://helpforum.sky.com/t5/Broadband/WiFi-lost-connection/m-p/5324876#M580261 Kimwyman 2026-07-22T10:25:24Z Re: WiFi lost connection https://helpforum.sky.com/t5/Broadband/WiFi-lost-connection/m-p/5324880#M580265 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4586822">@Kimwyman</a>&nbsp; &nbsp;First thing to check is this link to see if there are any outages in your area:<BR /><BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A><BR /><BR />If there isn't try running the line test here:<BR /><BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A><BR /><BR />You can also run the test via the MySky app on a mobile data connection.<BR /><BR /><STRONG>After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</STRONG></P> Wed, 22 Jul 2026 10:27:37 GMT https://helpforum.sky.com/t5/Broadband/WiFi-lost-connection/m-p/5324880#M580265 GD1 2026-07-22T10:27:37Z