topic Re: Broadband activation delay in Broadband

Broadband activation delay

Ollie_ — Wed, 22 Jul 2026 08:15:06 GMT

I recently have set up a sky account after moving into a property in Rayleigh on Monday and ordered broadband through sky and the provisional broadband activation date was Monday 27th July. I then received a message yesterday stating that the broadband isn't not going to be activated until 17th August. Can this be followed up as a matter of urgency please.
Many thanks

Re: Broadband activation delay

Mark39 — Wed, 22 Jul 2026 08:20:50 GMT

@Ollie_ I've moved your post as it's unrelated to the Sky Yahoo Mail service (you haven't emailed Sky).

Re: Broadband activation delay

caesarome — Wed, 22 Jul 2026 09:23:29 GMT

@Ollie_

As we are customers here all you can do is to call Sky to see if they can find any earlier date but if it has been moved to August there might not be as it depends on the availability of a openreach or city fibre engineer.