https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/5324675#M580196 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4736121">@H25</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/263186">@LizLe</a>&nbsp;<BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Wed, 22 Jul 2026 03:35:03 GMT Daniel0210 2026-07-22T03:35:03Z https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/5324621#M580146 Rebooting hasn't helped either. Anyone know whats happened? Tue, 21 Jul 2026 23:52:53 GMT https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/5324621#M580146 H25 2026-07-21T23:52:53Z https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/5324637#M580161 Nope seems like an outage but all the checkers say things are ok 🫩 Wed, 22 Jul 2026 00:16:25 GMT https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/5324637#M580161 LizLe 2026-07-22T00:16:25Z https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/5324675#M580196 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4736121">@H25</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/263186">@LizLe</a>&nbsp;<BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Wed, 22 Jul 2026 03:35:03 GMT https://helpforum.sky.com/t5/Broadband/Internet-down/m-p/5324675#M580196 Daniel0210 2026-07-22T03:35:03Z