https://helpforum.sky.com/t5/Broadband/Full-fibee/m-p/5324582#M580132 City fibre came this morning to fit stuff for an upgrade. Now the broadband and WiFi are very poor. My Sky says issue with streaming, but it seems to be working. Tue, 21 Jul 2026 21:20:19 GMT Philipge89 2026-07-21T21:20:19Z https://helpforum.sky.com/t5/Broadband/Full-fibee/m-p/5324582#M580132 City fibre came this morning to fit stuff for an upgrade. Now the broadband and WiFi are very poor. My Sky says issue with streaming, but it seems to be working. Tue, 21 Jul 2026 21:20:19 GMT https://helpforum.sky.com/t5/Broadband/Full-fibee/m-p/5324582#M580132 Philipge89 2026-07-21T21:20:19Z https://helpforum.sky.com/t5/Broadband/Full-fibee/m-p/5324584#M580134 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4736062">@Philipge89</a>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Tue, 21 Jul 2026 21:21:27 GMT https://helpforum.sky.com/t5/Broadband/Full-fibee/m-p/5324584#M580134 caesarome 2026-07-21T21:21:27Z