topic Device won’t reconnect in Broadband https://helpforum.sky.com/t5/Broadband/Device-won-t-reconnect/m-p/5323974#M579981 <P>Hello,&nbsp;</P><P>&nbsp;</P><P>I have just set up the new cable issues by sky and my device won't connect to the internet&nbsp;</P> Tue, 21 Jul 2026 10:03:21 GMT JonathanLoveday 2026-07-21T10:03:21Z Device won’t reconnect https://helpforum.sky.com/t5/Broadband/Device-won-t-reconnect/m-p/5323974#M579981 <P>Hello,&nbsp;</P><P>&nbsp;</P><P>I have just set up the new cable issues by sky and my device won't connect to the internet&nbsp;</P> Tue, 21 Jul 2026 10:03:21 GMT https://helpforum.sky.com/t5/Broadband/Device-won-t-reconnect/m-p/5323974#M579981 JonathanLoveday 2026-07-21T10:03:21Z Re: Device won’t reconnect https://helpforum.sky.com/t5/Broadband/Device-won-t-reconnect/m-p/5323992#M579987 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4735462">@JonathanLoveday</a>&nbsp;</P> <P>Are you saying you have just had Sky fibre installed and that using the supplied cable you have connected your broadband hub to the ONT, if so when is/was your activation date ?</P> Tue, 21 Jul 2026 10:34:48 GMT https://helpforum.sky.com/t5/Broadband/Device-won-t-reconnect/m-p/5323992#M579987 caesarome 2026-07-21T10:34:48Z