https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5323904#M579959 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4735251">@HoangDuc</a>&nbsp;</P> <P>Nobody will visit due to you posting on here.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 21 Jul 2026 08:45:36 GMT caesarome 2026-07-21T08:45:36Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5323717#M579952 <P>I need. Someone from sky came to the house to see the wifi lightning. My house doesn't work please</P> Mon, 20 Jul 2026 21:32:55 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5323717#M579952 HoangDuc 2026-07-20T21:32:55Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5323904#M579959 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4735251">@HoangDuc</a>&nbsp;</P> <P>Nobody will visit due to you posting on here.</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 21 Jul 2026 08:45:36 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5323904#M579959 caesarome 2026-07-21T08:45:36Z