topic Re: Connection issues on MacBook in Broadband

Connection issues on MacBook

Rizz1 — Mon, 20 Jul 2026 17:46:51 GMT

Getting this message frequently in chrome, edge and safari:

Your connection was interrupted
A network change change was detected
ERR_NETWORK_CHANGES

the issue is intermittent. But connection keeps dropping frequently.

I've tried forget this network, shutting down and restarting MacBook and other troubleshooting.

nothing seems to working.

any solutions please?

Re: Connection issues on MacBook

Brill+Gill — Tue, 21 Jul 2026 07:43:50 GMT

Hi @Rizz1, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141