https://helpforum.sky.com/t5/Broadband/Internet-drop-off/m-p/5323759#M579915 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4735293">@Nadya</a>&nbsp;<BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Tue, 21 Jul 2026 03:43:34 GMT Daniel0210 2026-07-21T03:43:34Z https://helpforum.sky.com/t5/Broadband/Internet-drop-off/m-p/5323749#M579908 Internet keep dropping off, even on sky up saying my broadband is fine, it's happened twice in last hour. And it's happening ofter specially at late hours like 1am, Tue, 21 Jul 2026 00:24:06 GMT https://helpforum.sky.com/t5/Broadband/Internet-drop-off/m-p/5323749#M579908 Nadya 2026-07-21T00:24:06Z https://helpforum.sky.com/t5/Broadband/Internet-drop-off/m-p/5323759#M579915 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4735293">@Nadya</a>&nbsp;<BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Tue, 21 Jul 2026 03:43:34 GMT https://helpforum.sky.com/t5/Broadband/Internet-drop-off/m-p/5323759#M579915 Daniel0210 2026-07-21T03:43:34Z