https://helpforum.sky.com/t5/Broadband/We-need-a-WiFi-guarantee-engineer-to-visit-please/m-p/5323532#M579846 <P>We had a lovely engineer who came today and helped sort our Sky Q connectivity issues, however she tried to book us a WiFi engineer but your system kept failing on her I pad.</P><P>She asked me to get in touch to book a slot as we need it as it's dropping out.&nbsp;<BR />She put some notes on the system.</P><P>Could you kindly get in touch to schedule a visit.</P><P>&nbsp;</P><P>Best wishes,</P><P>&nbsp;</P><P>Mark&nbsp;</P> Mon, 20 Jul 2026 17:52:42 GMT RazRed7 2026-07-20T17:52:42Z https://helpforum.sky.com/t5/Broadband/We-need-a-WiFi-guarantee-engineer-to-visit-please/m-p/5323532#M579846 <P>We had a lovely engineer who came today and helped sort our Sky Q connectivity issues, however she tried to book us a WiFi engineer but your system kept failing on her I pad.</P><P>She asked me to get in touch to book a slot as we need it as it's dropping out.&nbsp;<BR />She put some notes on the system.</P><P>Could you kindly get in touch to schedule a visit.</P><P>&nbsp;</P><P>Best wishes,</P><P>&nbsp;</P><P>Mark&nbsp;</P> Mon, 20 Jul 2026 17:52:42 GMT https://helpforum.sky.com/t5/Broadband/We-need-a-WiFi-guarantee-engineer-to-visit-please/m-p/5323532#M579846 RazRed7 2026-07-20T17:52:42Z https://helpforum.sky.com/t5/Broadband/We-need-a-WiFi-guarantee-engineer-to-visit-please/m-p/5323536#M579848 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4735105">@RazRed7</a>&nbsp;</P> <P>You need to instigate contact with Sky, perhaps by calling.&nbsp;You aren’t actually contacting Sky by posting here as this is a <STRONG>customer <span class="lia-unicode-emoji" title=":play_button:">▶️</span> customer </STRONG>discussion forum where we try to assist other customers. </P> Mon, 20 Jul 2026 18:01:37 GMT https://helpforum.sky.com/t5/Broadband/We-need-a-WiFi-guarantee-engineer-to-visit-please/m-p/5323536#M579848 Daniel0210 2026-07-20T18:01:37Z