https://helpforum.sky.com/t5/Broadband/New-Router/m-p/5323184#M579743 <P>Hi, I'm having connection issues, when we reboot the router it appears to resolve the issue for a short period. How do you go about getting a replacement router?</P> Mon, 20 Jul 2026 11:05:21 GMT John20072026 2026-07-20T11:05:21Z https://helpforum.sky.com/t5/Broadband/New-Router/m-p/5323184#M579743 <P>Hi, I'm having connection issues, when we reboot the router it appears to resolve the issue for a short period. How do you go about getting a replacement router?</P> Mon, 20 Jul 2026 11:05:21 GMT https://helpforum.sky.com/t5/Broadband/New-Router/m-p/5323184#M579743 John20072026 2026-07-20T11:05:21Z https://helpforum.sky.com/t5/Broadband/New-Router/m-p/5323187#M579745 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4734748">@John20072026</a>&nbsp;you would have yo call Sky to get the hub swapped out. However it is only possible that it is a faulty hub as there could be other causes.&nbsp;</P> Mon, 20 Jul 2026 11:16:51 GMT https://helpforum.sky.com/t5/Broadband/New-Router/m-p/5323187#M579745 Chrisee 2026-07-20T11:16:51Z