All lights are on connected without Internet

Waynehawes87 — Mon, 20 Jul 2026 04:21:23 GMT

connected all green lights showing no Internet

Re: All lights are on connected without Internet

caesarome — Mon, 20 Jul 2026 04:32:00 GMT

Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

topic All lights are on connected without Internet in Broadband

All lights are on connected without Internet

Re: All lights are on connected without Internet