https://helpforum.sky.com/t5/Broadband/Hub-Internet-light-off/m-p/5322897#M579618 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2604717">@lauhay</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 19 Jul 2026 20:44:13 GMT caesarome 2026-07-19T20:44:13Z https://helpforum.sky.com/t5/Broadband/Hub-Internet-light-off/m-p/5322890#M579612 My whole Internet has gone off on my hub just the Internet light is not on at all Sun, 19 Jul 2026 20:33:09 GMT https://helpforum.sky.com/t5/Broadband/Hub-Internet-light-off/m-p/5322890#M579612 lauhay 2026-07-19T20:33:09Z https://helpforum.sky.com/t5/Broadband/Hub-Internet-light-off/m-p/5322897#M579618 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2604717">@lauhay</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 19 Jul 2026 20:44:13 GMT https://helpforum.sky.com/t5/Broadband/Hub-Internet-light-off/m-p/5322897#M579618 caesarome 2026-07-19T20:44:13Z