topic Re: Hi,problem in Broadband

Hi,problem

AlinIonutCuc — Sat, 18 Jul 2026 20:01:26 GMT

I have a problem with the internet always falls in and I don't know what to do... it's not the first time.

PROBLEMMMM

AlinIonutCuc — Sat, 18 Jul 2026 20:33:40 GMT

Once again, if I have problems with the internet, I move to someone else.

Re: PROBLEMMMM

GD1 — Sat, 18 Jul 2026 20:39:02 GMT

@AlinIonutCuc You're only posting threats to customers, no one at Sky will see this or know who you are

Also threats won't resolve any issues you have.

Re: Hi,problem

caesarome — Sat, 18 Jul 2026 21:38:33 GMT

@AlinIonutCuc

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.