https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5322026#M579373 <P>YOU HAVE CHECKED OUR BROADBAND AND WIFI AND STATEIT IS WORKING WELL YETWE DONT RECEIVE WHATSAPP MESSAGES WHEN CONNECTED TO THE WIFI AND HAVE TO USE CELLULAR DATA. ALSO TRYING TO STAY CONNECTED TO THE WIFI TO WORK IS DIFFICULT AND IT DROPS OUT CONTINUOUSLY</P> Sat, 18 Jul 2026 10:51:13 GMT AdamCross50 2026-07-18T10:51:13Z https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5322026#M579373 <P>YOU HAVE CHECKED OUR BROADBAND AND WIFI AND STATEIT IS WORKING WELL YETWE DONT RECEIVE WHATSAPP MESSAGES WHEN CONNECTED TO THE WIFI AND HAVE TO USE CELLULAR DATA. ALSO TRYING TO STAY CONNECTED TO THE WIFI TO WORK IS DIFFICULT AND IT DROPS OUT CONTINUOUSLY</P> Sat, 18 Jul 2026 10:51:13 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5322026#M579373 AdamCross50 2026-07-18T10:51:13Z https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5322045#M579381 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4733495">@AdamCross50</a>&nbsp;</P> <P>For WhatsApp try lowering your broadband shield settings.&nbsp;You can do this via the MySky app or online here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/myaccount/bb-and-talk/broadband-shield" target="_blank">https://www.sky.com/myaccount/bb-and-talk/broadband-shield</A></P> <P>&nbsp;</P> Sat, 18 Jul 2026 11:10:38 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issues/m-p/5322045#M579381 caesarome 2026-07-18T11:10:38Z