https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321800#M579270 <P>All,</P> <P><BR />When there are broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided. <BR /><BR />See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Sat, 18 Jul 2026 03:47:33 GMT Daniel0210 2026-07-18T03:47:33Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321697#M579175 <P>Anyone having problems</P> Fri, 17 Jul 2026 23:15:10 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321697#M579175 LILLEYPOP 2026-07-17T23:15:10Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321666#M579698 Flashing green and lost internet Fri, 17 Jul 2026 22:37:16 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321666#M579698 Dscorey 2026-07-17T22:37:16Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321668#M579699 <P>Me too, guessing it’s a network issue</P> Fri, 17 Jul 2026 22:42:39 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321668#M579699 Tjh1977 2026-07-17T22:42:39Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321671#M579700 <P>Me 3&nbsp;</P> Fri, 17 Jul 2026 22:47:34 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321671#M579700 Itsjusthannahox 2026-07-17T22:47:34Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321672#M579701 <P>When I run any checks it says it's all working fine!&nbsp;</P> Fri, 17 Jul 2026 22:48:26 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321672#M579701 Itsjusthannahox 2026-07-17T22:48:26Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321674#M579702 <P>Same here&nbsp;</P> Fri, 17 Jul 2026 22:49:17 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321674#M579702 Dscorey 2026-07-17T22:49:17Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321677#M579703 <P>Same here, the checks are useless!</P> Fri, 17 Jul 2026 22:51:51 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321677#M579703 Ineris76 2026-07-17T22:51:51Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321678#M579704 <P>I wouldn’t trust the sky app results anyway, but yeah, apparently all is well and getting over 900Mbps but nothing can connect to the internet&nbsp;</P> Fri, 17 Jul 2026 22:52:35 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321678#M579704 Tjh1977 2026-07-17T22:52:35Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321679#M579705 <P>Same here. The test is useless!&nbsp;</P> Fri, 17 Jul 2026 22:54:46 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321679#M579705 JZ77 2026-07-17T22:54:46Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321680#M579706 <P>Same! Ran checks and all came back as working. The drop out rate is ridiculous.</P> Fri, 17 Jul 2026 22:54:58 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321680#M579706 NaomiB86 2026-07-17T22:54:58Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321683#M579707 <P>Yes having the exact same problem, but all the checks say fine. My router has 1 green light out and an orange light on</P> Fri, 17 Jul 2026 22:57:56 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321683#M579707 Wifiwifey 2026-07-17T22:57:56Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321686#M579708 <P>Yet we have to pay for a service that we cant use ...as got no tv , internet , door cam nothing</P> Fri, 17 Jul 2026 23:02:49 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321686#M579708 Dscorey 2026-07-17T23:02:49Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321692#M579709 <P>My open reach box has 3 solid lights and the router has a slow green flashing light. I hate sky officially sick to death of it never working or randomly stopping&nbsp;</P> Fri, 17 Jul 2026 23:10:45 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321692#M579709 Itsjusthannahox 2026-07-17T23:10:45Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321696#M579710 <P>Same issues here, clearly there is a widespread fault. And it goes to show the checks mean nothing seeing as clearly there are issues yet all checks are showing as everything working fine!</P> Fri, 17 Jul 2026 23:15:18 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321696#M579710 janniner 2026-07-17T23:15:18Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321700#M579711 <P>Same here. Internet light is off. Ran the online test and it says everything is fine.&nbsp;</P> Fri, 17 Jul 2026 23:15:57 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321700#M579711 Jon197 2026-07-17T23:15:57Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321698#M579176 Me too Morecambe Fri, 17 Jul 2026 23:16:21 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321698#M579176 ROYD92 2026-07-17T23:16:21Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321701#M579179 <P>We are in Morecambe&nbsp;</P> Fri, 17 Jul 2026 23:16:54 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321701#M579179 dfishy 2026-07-17T23:16:54Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321702#M579180 <P>Green light and says it's all fine but no internet lancaster&nbsp;</P> Fri, 17 Jul 2026 23:16:54 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321702#M579180 CSE2212 2026-07-17T23:16:54Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321706#M579184 <P>also off in lancaster, green flashing light, service checker says everything is fine....</P> Fri, 17 Jul 2026 23:17:41 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321706#M579184 pingujames1990 2026-07-17T23:17:41Z https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321705#M579183 Same all lights green ser ice checker is useless saying ita all fine and dandy Fri, 17 Jul 2026 23:17:56 GMT https://helpforum.sky.com/t5/Broadband/No-internet-lancaster/m-p/5321705#M579183 ROYD92 2026-07-17T23:17:56Z