https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-puck/m-p/5321568#M579096 <P>Our sky puck won't connect to the broadband. We've had this issue before when we were with another broadband provider, we changed our broadband to you thinking this issue would be better and it's even worse.&nbsp;</P> Fri, 17 Jul 2026 18:32:03 GMT 12310 2026-07-17T18:32:03Z https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-puck/m-p/5321568#M579096 <P>Our sky puck won't connect to the broadband. We've had this issue before when we were with another broadband provider, we changed our broadband to you thinking this issue would be better and it's even worse.&nbsp;</P> Fri, 17 Jul 2026 18:32:03 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-puck/m-p/5321568#M579096 12310 2026-07-17T18:32:03Z https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-puck/m-p/5321587#M579108 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4733117">@12310</a>&nbsp;</P> <P>We are customers here who help each other so you are not talking to Sky.</P> <P>&nbsp;</P> <P>When you try to connect it what happens and what error message does it fail with ?</P> Fri, 17 Jul 2026 18:46:03 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection-to-puck/m-p/5321587#M579108 caesarome 2026-07-17T18:46:03Z