https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5321556#M579093 <P>Internet light is not lit up on my &nbsp;and the voice light is orange&nbsp;</P> Fri, 17 Jul 2026 18:22:34 GMT Jimmybloor 2026-07-17T18:22:34Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5321556#M579093 <P>Internet light is not lit up on my &nbsp;and the voice light is orange&nbsp;</P> Fri, 17 Jul 2026 18:22:34 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5321556#M579093 Jimmybloor 2026-07-17T18:22:34Z https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5321559#M579094 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4733108">@Jimmybloor</a>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow</P> Fri, 17 Jul 2026 18:24:24 GMT https://helpforum.sky.com/t5/Broadband/Internet-not-working/m-p/5321559#M579094 caesarome 2026-07-17T18:24:24Z