https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5321473#M579072 Hi my Internet box has lights on the Power and wifi are green, the voice is amber but there's no Internet light Fri, 17 Jul 2026 16:07:33 GMT Becky1988888 2026-07-17T16:07:33Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5321473#M579072 Hi my Internet box has lights on the Power and wifi are green, the voice is amber but there's no Internet light Fri, 17 Jul 2026 16:07:33 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5321473#M579072 Becky1988888 2026-07-17T16:07:33Z https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5321477#M579074 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4733016">@Becky1988888</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 17 Jul 2026 16:10:59 GMT https://helpforum.sky.com/t5/Broadband/No-internet/m-p/5321477#M579074 caesarome 2026-07-17T16:10:59Z