https://helpforum.sky.com/t5/Broadband/poor-WiFi-conection/m-p/5321469#M579068 We have just been connected to sky and my playstation and lawn mower are struggling to pick up the WiFi. the router is at the bottom of the stairs (central) and playstation is in the next room Fri, 17 Jul 2026 15:58:23 GMT lauratwiggs 2026-07-17T15:58:23Z https://helpforum.sky.com/t5/Broadband/poor-WiFi-conection/m-p/5321469#M579068 We have just been connected to sky and my playstation and lawn mower are struggling to pick up the WiFi. the router is at the bottom of the stairs (central) and playstation is in the next room Fri, 17 Jul 2026 15:58:23 GMT https://helpforum.sky.com/t5/Broadband/poor-WiFi-conection/m-p/5321469#M579068 lauratwiggs 2026-07-17T15:58:23Z https://helpforum.sky.com/t5/Broadband/poor-WiFi-conection/m-p/5321472#M579071 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4733004">@lauratwiggs</a>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Fri, 17 Jul 2026 16:07:21 GMT https://helpforum.sky.com/t5/Broadband/poor-WiFi-conection/m-p/5321472#M579071 caesarome 2026-07-17T16:07:21Z