WiFi Connection

Brendan43 — Fri, 17 Jul 2026 12:05:24 GMT

I have WiFi set up in my property - the connection works on the top two floors of my house but does not cover the ground floor adequately. I think I need a broadband booster on the ground floor. Please advise. Brendan

Re: WiFi Connection

caesarome — Fri, 17 Jul 2026 12:12:16 GMT

@Brendan43

A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices

If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.

topic WiFi Connection in Broadband

WiFi Connection

Re: WiFi Connection