https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/5320949#M578889 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3701866">@Dazzle7552</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 16 Jul 2026 21:14:09 GMT caesarome 2026-07-16T21:14:09Z https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/5320945#M578887 Hiya an engineer has been messaging around in the junction box outside my house now it affected my WiFi in the house and as all my TV and devices need WiFi it's keeps dropping out and going off Thu, 16 Jul 2026 21:08:07 GMT https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/5320945#M578887 Dazzle7552 2026-07-16T21:08:07Z https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/5320949#M578889 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3701866">@Dazzle7552</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 16 Jul 2026 21:14:09 GMT https://helpforum.sky.com/t5/Broadband/Poor-connection/m-p/5320949#M578889 caesarome 2026-07-16T21:14:09Z