https://helpforum.sky.com/t5/Broadband/Router-keeps-dropping-off/m-p/5320600#M578772 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4259632">@Philip10</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 16 Jul 2026 11:20:26 GMT caesarome 2026-07-16T11:20:26Z https://helpforum.sky.com/t5/Broadband/Router-keeps-dropping-off/m-p/5320532#M578745 Router keeps dropping off Thu, 16 Jul 2026 10:03:41 GMT https://helpforum.sky.com/t5/Broadband/Router-keeps-dropping-off/m-p/5320532#M578745 Philip10 2026-07-16T10:03:41Z https://helpforum.sky.com/t5/Broadband/Router-keeps-dropping-off/m-p/5320600#M578772 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4259632">@Philip10</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 16 Jul 2026 11:20:26 GMT https://helpforum.sky.com/t5/Broadband/Router-keeps-dropping-off/m-p/5320600#M578772 caesarome 2026-07-16T11:20:26Z