https://helpforum.sky.com/t5/Broadband/Poor-signal/m-p/5320324#M578647 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2888014">@Lyn+Reader</a>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Wed, 15 Jul 2026 22:04:37 GMT caesarome 2026-07-15T22:04:37Z https://helpforum.sky.com/t5/Broadband/Poor-signal/m-p/5320320#M578643 <P>When i have run test, it's showing that my signal is poor&nbsp;</P><P>but we have been quarenteed</P><P>super fast broadband&nbsp;</P><P>can an engineer come back to us to fix the issue&nbsp;</P> Wed, 15 Jul 2026 22:02:50 GMT https://helpforum.sky.com/t5/Broadband/Poor-signal/m-p/5320320#M578643 Lyn+Reader 2026-07-15T22:02:50Z https://helpforum.sky.com/t5/Broadband/Poor-signal/m-p/5320324#M578647 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2888014">@Lyn+Reader</a>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Wed, 15 Jul 2026 22:04:37 GMT https://helpforum.sky.com/t5/Broadband/Poor-signal/m-p/5320324#M578647 caesarome 2026-07-15T22:04:37Z