https://helpforum.sky.com/t5/Broadband/Broadband-slow/m-p/5320246#M578613 <P>I'm paying for superfast broadband but it keeps buffing every time I watch Netflix it is buffs and takes about five minutes to connect and play online game gaming and same thing it's happening. It's buffing. I rang up a month ago. I've got a new router and it's still doing the same thing. I'm not happy. I'm not paying for something. I'm not getting value from.&nbsp;</P> Wed, 15 Jul 2026 19:14:13 GMT Tony+Austin 2026-07-15T19:14:13Z https://helpforum.sky.com/t5/Broadband/Broadband-slow/m-p/5320246#M578613 <P>I'm paying for superfast broadband but it keeps buffing every time I watch Netflix it is buffs and takes about five minutes to connect and play online game gaming and same thing it's happening. It's buffing. I rang up a month ago. I've got a new router and it's still doing the same thing. I'm not happy. I'm not paying for something. I'm not getting value from.&nbsp;</P> Wed, 15 Jul 2026 19:14:13 GMT https://helpforum.sky.com/t5/Broadband/Broadband-slow/m-p/5320246#M578613 Tony+Austin 2026-07-15T19:14:13Z https://helpforum.sky.com/t5/Broadband/Broadband-slow/m-p/5320287#M578625 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3603568">@Tony+Austin</a>&nbsp;</P> <P>&nbsp;</P> <P>To avoid confusion, the word is 'buffering'</P> <P>&nbsp;</P> <P><EM>The temporary pre-loading of video or audio data from the internet into a device's memory before it plays.</EM></P> <P>&nbsp;</P> <P>Are you seeing this on a cabled or a wireless connection?</P> <P>&nbsp;</P> Wed, 15 Jul 2026 20:22:10 GMT https://helpforum.sky.com/t5/Broadband/Broadband-slow/m-p/5320287#M578625 TimmyBGood 2026-07-15T20:22:10Z