https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/5319856#M578546 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4731306">@GavinL243</a>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Wed, 15 Jul 2026 11:26:53 GMT caesarome 2026-07-15T11:26:53Z https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/5319851#M578542 Hi. We seem to have very slow WiFi and on occasion, no WiFi but the online checker says it's fine. This just isn't the case. At best we would describe it as 'patchy' Wed, 15 Jul 2026 11:21:48 GMT https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/5319851#M578542 GavinL243 2026-07-15T11:21:48Z https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/5319856#M578546 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4731306">@GavinL243</a>&nbsp;</P> <P>A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:</P> <P><BR /><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P> <P><BR />If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank">https://www.sky.com/help/articles/sky-wifi-max</A></P> <P>&nbsp;</P> <P>So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.</P> Wed, 15 Jul 2026 11:26:53 GMT https://helpforum.sky.com/t5/Broadband/Poor-wifi/m-p/5319856#M578546 caesarome 2026-07-15T11:26:53Z