https://helpforum.sky.com/t5/Broadband/Internet/m-p/5319657#M578498 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4422664">@Midgester</a>&nbsp;if your speed derops below the minimum for your package for 3 days the online servive checker in the My Sky app should offer support. If the connection drops check the Sky hub and ONT as the lights tell you what is going on. See&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;</P> Wed, 15 Jul 2026 07:13:43 GMT Chrisee 2026-07-15T07:13:43Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5319546#M578435 Keep dropping and other day was only getting 120mg rather then min of 500 Tue, 14 Jul 2026 23:21:46 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5319546#M578435 Midgester 2026-07-14T23:21:46Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5319657#M578498 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4422664">@Midgester</a>&nbsp;if your speed derops below the minimum for your package for 3 days the online servive checker in the My Sky app should offer support. If the connection drops check the Sky hub and ONT as the lights tell you what is going on. See&nbsp;<A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A>&nbsp;</P> Wed, 15 Jul 2026 07:13:43 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5319657#M578498 Chrisee 2026-07-15T07:13:43Z