https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5319576#M578460 <P>Not sure what fixed it but had another go with the app service checker, which said the WiFi was off, it let me enable it but although it still shows both channels off in the app hub settings it's now working. God knows why it went off.</P> Wed, 15 Jul 2026 01:17:53 GMT AdamK5 2026-07-15T01:17:53Z https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5316448#M577579 I'm away and the hub WiFi just died on 8 July. I can still connect to wired devices. I've tried using the app to toggle the 2.4 and 5 bands off and on. Tried changing the WiFi PW and said then changing it back to original. Nothing works. Sky don't seem to have any human online chat and I'm not calling long distance. Can't they add a remote reboot to the **bleep** app? My old tplink was so much better. I only use this **bleep** for the land line. Fri, 10 Jul 2026 16:13:50 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5316448#M577579 AdamK5 2026-07-10T16:13:50Z https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5316542#M577596 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4280410">@AdamK5</a>&nbsp;wrote:<BR />I'm away and the hub WiFi just died on 8 July.<HR /></BLOCKQUOTE> <P>Are you able to do these:</P> <P>&nbsp;</P> <P>The first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If nothing shows then try this line test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 10 Jul 2026 18:40:25 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5316542#M577596 caesarome 2026-07-10T18:40:25Z https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5318582#M578089 <P>I'm away and can't check stuff. Tried some of the test you suggested and it says I need to be at home to check the WiFi. It can't see any WiFi connected devices but all the hardwired ones.</P> Mon, 13 Jul 2026 17:27:01 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5318582#M578089 AdamK5 2026-07-13T17:27:01Z https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5319201#M578317 <P>What I mean on the last sentence is that all my hardwired stuff is running fine, just WiFi devices are all disconnected.</P> Tue, 14 Jul 2026 14:35:28 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5319201#M578317 AdamK5 2026-07-14T14:35:28Z https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5319576#M578460 <P>Not sure what fixed it but had another go with the app service checker, which said the WiFi was off, it let me enable it but although it still shows both channels off in the app hub settings it's now working. God knows why it went off.</P> Wed, 15 Jul 2026 01:17:53 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5319576#M578460 AdamK5 2026-07-15T01:17:53Z https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5319577#M578461 <P>Maybe the hub cooled down enough for it to start working?</P> Wed, 15 Jul 2026 01:18:56 GMT https://helpforum.sky.com/t5/Broadband/My-WiFi-has-died-since-8-7-Router-still-works-with-wired/m-p/5319577#M578461 AdamK5 2026-07-15T01:18:56Z