topic Wifi disconnect in Broadband

Wifi disconnect

Sal2012nic — Tue, 14 Jul 2026 23:41:09 GMT

wifi is not wirking

sweetlips9 — Wed, 15 Jul 2026 00:10:02 GMT

There's a outage. Check your service statuses

Daniel0210 — Wed, 15 Jul 2026 03:31:02 GMT

@Sal2012nic
When there are any broadband issues between midnight and 7am it could be essential overnight maintenance taking place. It is carried out at those times to minimise disruption and there is no advance warning provided.

See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

Slc77 — Wed, 15 Jul 2026 04:36:13 GMT

Same, no WiFi, doesn't say there's an outage, live in south east London/ Kent

TMC12 — Wed, 15 Jul 2026 05:17:15 GMT

My Internet connection has just come back.

BM17 — Wed, 15 Jul 2026 07:10:36 GMT

Same in Lancashire