topic Re: Rubbish broadband in Broadband https://helpforum.sky.com/t5/Broadband/Rubbish-broadband/m-p/5319482#M578391 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4730920">@Pmar</a>&nbsp;</P> <P>You are not talking to Sky via here as we are customers who help each other.</P> <P>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 14 Jul 2026 21:08:51 GMT caesarome 2026-07-14T21:08:51Z Rubbish broadband https://helpforum.sky.com/t5/Broadband/Rubbish-broadband/m-p/5319445#M578380 <P>WWhy can you never even get close to the speed you promise and why is it so inconsistant? my cussrent speed is 8mb download and 16 upload. SHOCKING</P> Tue, 14 Jul 2026 20:04:28 GMT https://helpforum.sky.com/t5/Broadband/Rubbish-broadband/m-p/5319445#M578380 Pmar 2026-07-14T20:04:28Z Re: Rubbish broadband https://helpforum.sky.com/t5/Broadband/Rubbish-broadband/m-p/5319482#M578391 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4730920">@Pmar</a>&nbsp;</P> <P>You are not talking to Sky via here as we are customers who help each other.</P> <P>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 14 Jul 2026 21:08:51 GMT https://helpforum.sky.com/t5/Broadband/Rubbish-broadband/m-p/5319482#M578391 caesarome 2026-07-14T21:08:51Z