topic Re: Moving Home in Broadband

Moving Home

falbs — Tue, 14 Jul 2026 12:47:39 GMT

Hi folks

We'll be moving in the next 6 weeks or so. We have Sky broadband and a Sky Glass Air TV. Does anyone know if we get to keep the same hub after Sky have done whatever's necessary at the new property? I ask because it would be handy not to have to change the password for all our devices.

TIA

Re: Moving Home

TimmyBGood — Tue, 14 Jul 2026 13:11:56 GMT

@falbs

If you currently use a Sky Broadband Hub then you'd keep that unless you choose to add the WiFi Max subscription supplement to the account.

If you have a Max Hub, you'd keep that as long as the new address isn't provisioned on a CityFibre FTTP circuit.

Either way, it's always possible to log into the new Hub and change its WiFi password to be the one in use previously.

Re: Moving Home

falbs — Tue, 14 Jul 2026 13:09:51 GMT

Perfect, thanks.