https://helpforum.sky.com/t5/Broadband/Internet-and-tv-issuses/m-p/5319023#M578258 Hi over the last 4 days the Internet has been really bad since there was a bt work man on the street continuously lagging Internet if on xbox phones struggling to load Internet t.v continuously freezing or sound out of sink i have reset the tv router and hub and no improvements Tue, 14 Jul 2026 10:49:39 GMT Eugene0174 2026-07-14T10:49:39Z https://helpforum.sky.com/t5/Broadband/Internet-and-tv-issuses/m-p/5319023#M578258 Hi over the last 4 days the Internet has been really bad since there was a bt work man on the street continuously lagging Internet if on xbox phones struggling to load Internet t.v continuously freezing or sound out of sink i have reset the tv router and hub and no improvements Tue, 14 Jul 2026 10:49:39 GMT https://helpforum.sky.com/t5/Broadband/Internet-and-tv-issuses/m-p/5319023#M578258 Eugene0174 2026-07-14T10:49:39Z https://helpforum.sky.com/t5/Broadband/Internet-and-tv-issuses/m-p/5319694#M578508 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4730392">@Eugene0174</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Wed, 15 Jul 2026 08:11:58 GMT https://helpforum.sky.com/t5/Broadband/Internet-and-tv-issuses/m-p/5319694#M578508 Brill+Gill 2026-07-15T08:11:58Z