https://helpforum.sky.com/t5/Broadband/Technical-issues-on-the-website/m-p/5319006#M578250 I'm trying to order Sky Full Fibre 300 broadband only, with no TV package, no phone line, and no additional extras. Unfortunately, every time I try to complete the order, I receive a technical error stating that the order cannot be processed. I've tried several times, but the same error keeps appearing. Could you please check my account and arrange the order for Sky Full Fibre 300 broadband only from your side if possible? Thank you for your assistance. I look forward to your reply. Tue, 14 Jul 2026 10:22:45 GMT Karolinakar 2026-07-14T10:22:45Z https://helpforum.sky.com/t5/Broadband/Technical-issues-on-the-website/m-p/5319006#M578250 I'm trying to order Sky Full Fibre 300 broadband only, with no TV package, no phone line, and no additional extras. Unfortunately, every time I try to complete the order, I receive a technical error stating that the order cannot be processed. I've tried several times, but the same error keeps appearing. Could you please check my account and arrange the order for Sky Full Fibre 300 broadband only from your side if possible? Thank you for your assistance. I look forward to your reply. Tue, 14 Jul 2026 10:22:45 GMT https://helpforum.sky.com/t5/Broadband/Technical-issues-on-the-website/m-p/5319006#M578250 Karolinakar 2026-07-14T10:22:45Z https://helpforum.sky.com/t5/Broadband/Technical-issues-on-the-website/m-p/5319008#M578251 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4730357">@Karolinakar</a>&nbsp; I'm afriad no one here can check your account or place an order, if you can't do it online you'll need to call Sky.</P> <P>&nbsp;</P> <P>These are the current methods for contacting Sky. (Depending on your reason for making contact some methods will be more appropriate than others) …<BR /><BR /><span class="lia-unicode-emoji" title=":large_orange_diamond:">🔶</span><span class="lia-unicode-emoji" title=":telephone_receiver:">📞</span> Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline.<BR /><BR />All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.<BR /><BR />Note: if your services are restricted due to a missed payment phone contact is unlikely to work.<BR /><BR /><span class="lia-unicode-emoji" title=":large_orange_diamond:">🔶</span>online help via this link<BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A><BR />If necessary a number may be visible at the end of the correct help flow.<BR /><BR /><span class="lia-unicode-emoji" title=":large_orange_diamond:">🔶</span> Sky Assistant should also be available via<BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A><BR />for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.<BR /><BR /><span class="lia-unicode-emoji" title=":large_orange_diamond:">🔶</span>Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).<BR /><BR />Note If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required.</P> Tue, 14 Jul 2026 10:27:26 GMT https://helpforum.sky.com/t5/Broadband/Technical-issues-on-the-website/m-p/5319008#M578251 GD1 2026-07-14T10:27:26Z