https://helpforum.sky.com/t5/Broadband/VPN-or-IS-Registration/m-p/5318535#M578070 Hi, I have a new mobile android can't use certain apps (national lottery for one) as it says I'm not in the UK. Is this likely my VPN (Nord) or does it require an IP registration update? TIA Mon, 13 Jul 2026 16:28:21 GMT Mick2-26 2026-07-13T16:28:21Z https://helpforum.sky.com/t5/Broadband/VPN-or-IS-Registration/m-p/5318535#M578070 Hi, I have a new mobile android can't use certain apps (national lottery for one) as it says I'm not in the UK. Is this likely my VPN (Nord) or does it require an IP registration update? TIA Mon, 13 Jul 2026 16:28:21 GMT https://helpforum.sky.com/t5/Broadband/VPN-or-IS-Registration/m-p/5318535#M578070 Mick2-26 2026-07-13T16:28:21Z https://helpforum.sky.com/t5/Broadband/VPN-or-IS-Registration/m-p/5318870#M578213 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4729861">@Mick2-26</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Tue, 14 Jul 2026 07:53:07 GMT https://helpforum.sky.com/t5/Broadband/VPN-or-IS-Registration/m-p/5318870#M578213 Brill+Gill 2026-07-14T07:53:07Z